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Meet the Patient Experience Team

We want you to have a great experience at the Culinary Health Center. Our Patient Experience Team makes sure that happens. You’ll see them wearing the yellow shirts when you go to the Health Center. They work with the doctors, nurses, and other staff members to ensure you get the best care. They also want you to get the information you need to make the right choices about your health. They are here to help you and answer your questions.

What can the Patient Experience and Advocacy Team help you with?

They can answer all your questions and help you:

  • Learn about your benefits
  • Check if you’re eligible for benefits
  • Understand what your doctor is telling you
  • Fill out forms
  • Find a doctor or specialist
  • Book appointments
  • Get an interpreter
  • Sign up for a wellness class or program
  • Handle your concerns and take your feedback
  • Explain things that are sent to you by mail or text
  • Know your options if you become unable to work

Meet our Patient Experience and Advocacy Team

  • Wendy Uriarte Manager of Patient Experience

    Languages: Spanish and English

    It gives me great pleasure to see the difference we can make in our participants’ lives. As a part of the team, we get to help our participants with their issues or concerns. We have the chance to make sure our participants and their families have a great experience every time they come to their Health Center.
  • Martín Gamboa Patient Experience Specialist

    Languages: Spanish and English

    I enjoy helping members live a healthier, happier life. I care about all of our participants and want them to have the best service possible.
  • Barbara Nuñez Patient Experience Specialist

    Languages: Spanish and English

    Being a positive resource for our team members and our participants is my goal. I love empowering participants to be more involved in their health and wellness.
  • Grace Marin Patient Advocate

    Languages: Spanish and English

    I love seeing how happy our participants and their families feel about their benefits. When they visit the Culinary Health Center, they have a one-stop shop for all their healthcare needs.
  • Mayra Ibarra-Serrano Patient Advocate

    Languages: Spanish and English

    My motivation is our hardworking participants. I want them to receive the same five-star service they give to others. The services we offer can really help them live a healthy lifestyle.