It’s a new day at the Culinary Health Center

Hours

The hours at the Culinary Health Center have changed.

• Primary care Care for adults

  Appointment required

  Monday through Saturday

  8am to 7pm

• Pediatric care Care for babies and children

  Appointment required

  Monday through Saturday

  8am to 7pm

• Pharmacy  

  No appointment required

  Monday through Friday

  9am to 6pm

• Dental

  Appointment required

  Monday through Friday

  9am to 5pm

• Vision

  Reopening January 18, 2021

  Appointment required

  Monday through Friday

  9am to 5pm

• Urgent Care

  Urgent Care is permanently closed.

  Follow this link to find an in-network urgent care center near you.

  You will have a $40 copay when you visit an in-network urgent care center.

Virtual visits

The Culinary Health Center has virtual visits. This means you can see a health care provider without coming to the Health Center. More information...

Questions and answers

When is the Culinary Health Center reopening?

• The Culinary Health Center reopens primary care on Monday, January 4, 2021.
• Vision Care reopens on Monday, January 18, 2021.

Why did the Culinary Health Center close?

• We wanted to be safe and protect our patients and staff. The Culinary Health Center closed in March 2020 due to the COVID-19 pandemic.

What can I expect if I call the Culinary Health Center for an appointment?

• Starting January 4, 2021, you can reach a call center representative by calling 702-790-8000 Monday through Saturday, 8am to 7pm.
• A representative will take your information. Then, depending on what you need, will get you the right kind of care.
• You may then have a visit with a provider by phone, video, or in person.

What happened to urgent care?

• Urgent Care at the Health Center is closed permanently.

What do I do if I need urgent care?

• If you are an established patient at the Culinary Health Center, your primary care doctor will be available for you and you may not need urgent care services.
• Another option is to call Dr. Tomorrow at 702-691-5656 for an appointment within 24 to 48 hours.

  This service is not available if you have CHFtoo benefits.

• You also still have in-network urgent care centers available to you throughout the valley.

  You will have to pay a $40 copay.

How do I make an appointment?

• Please CALL FIRST at 702-790-8000 Monday through Saturday, 8am to 7pm.

  After hours and on Sunday, we are available for any immediate health care needs through our on-call care team.

• Appointments will be available by phone, by video, or in person Monday through Saturday, 8am to 7pm. Your care team will work with you to decide the right type of visit. In many cases you will not need to drive to the health center. We can handle your needs over the phone or by video.

Why do I have to call first? Why can’t I walk in?

• Due to COVID-19, we want to keep you and our staff safe. We ask that you CALL FIRST to avoid long lines and crowds.
• Calling first helps you get to a doctor faster. Callers are given first priority and faster service.
• A call center representative will take your information, then depending on what you need, will get you the right kind of care. You may then have a visit with a doctor by phone, video, or in person.

Do I need to make an appointment for the pharmacy?

• No. You can visit the pharmacy during normal operating hours without an appointment.
• New pharmacy hours effective Monday, January 4, 2021, are Monday through Friday, 9am to 6pm.
• Due to COVID restrictions (rules), you may have to wait outside or in your car when there are high volumes of patients picking up prescriptions.

Can I keep seeing the doctor I see outside of the Culinary Health Center?

• Yes. We ask that you choose a primary care provider, either at the health center or in the network.

  Reminder: A Specialist is not your primary care provider.

• If you choose to see a primary care provider in the network, we would like you to continue to see that provider for ongoing, consistent care. A relationship with your primary care provider is the best way to get comprehensive, coordinated care.
• Once you’ve chosen a primary care provider at the Culinary Health Center, we ask that you develop a relationship with your provider and not see another doctor in the network.

Do I need to make an appointment for dental services?

• Yes, you have to CALL FIRST to make an appointment.

  This includes dental emergencies.

Do I need to make an appointment for vision services?

• Yes, you have to CALL FIRST to make an appointment. This includes picking up glasses or contacts.